St Alban Removals As a Bar Removal Company
Alban City Removals As a Bar Removal Company(BAR) registered member. This means services have been pre-vetted and inspected to reduce the risk of anything going wrong during your house move.
WHAT IS THE BRITISH ASSOCIATION OF REMOVERS?
The British Association of Removers is the leading professional association for UK removal companies. They are dedicated to promoting excellence in the removals industry, Its core purpose is to provide customers with a selection of pre-vetted, independently assessed moving companies.
Why is independent assessment important?
With so many options (reputable and otherwise!), it can be hard to try and narrow down your choice of Removal Company. It’s important to make sure you’ve chosen a reputable mover and avoid falling into common traps leading to bad experiences.
Independent assessment means that an industry expert has pre-vetted your options for you to narrow down those that tick all the boxes to ensure you have a safe and positive move experience.
WHAT DOES BEING A BAR MEMBER MEAN?
The main benefits to you of choosing a BAR removal company are:
1) All BAR Members must meet a standard of quality
BAR removal company members are regularly inspected to meet stringent criteria. By using a BAR registered removal company, you can be confident that they will be properly and professionally equipped to carry out your move.
BAR membership criteria includes:
Members must prove their capability, competence and resources to safely manage and operate their business in the following areas:
- Financial standing – including credit checks to demonstrate financial stability.
- Good repute of owners and management – including criminal and financial checks.
- Insurance coverage – to protect the customer against loss or damage to their belongings during the move.
- Premises – including suitable office and warehousing/storage facilities that are safe, secure and well maintained.
- Staff – including uniform; training, experience and qualifications; as well as proper contracts and employment practices.
- Vehicles – including holding a valid operators licence (if legally required) with a qualified transport manager as well as demonstrating vehicles are well maintained and serviceable.
- Packing materials and equipment – to ensure appropriate size, shape, strength and quality of materials is provided to move belongings safely.
- Administration activities – including accurate marketing and sales practice; adequate and professional quotations and contracts; after sales service (including complaints resolution), environmental policy and adherence to GDPR privacy regulations.
2) All BAR Members must abide by a strict code of practice
The BAR code of practice sets out procedures that member companies must follow to ensure they trade in a professional and reasonable manner to reduce the stress of the moving experience for our customers. It sets out how you can expect us to behave in the areas of:
- Standards of service
- Our advertising
- Your contract, terms and conditions
- Insurance protection
- Premises and resources
- Cancellation of services
- Complaints, disputes and claims
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